Secretarial & Administrative

Efficient Admin Skills

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This course will feature:

  • Best practices for managing your daily responsibilities to achieve maximum output and success.
  • Best practices for streamlining your workflow and office environment.
  • Best practices for communicating effectively and assertively at all levels.
  • Best practices for releasing your personal potential, increasing self-discipline & self-awareness.
  • Best practices for creative thinking, problem solving, planning, and decision making.


  • Prioritise and cope with multiple tasks without missing deadlines
  • Think like a Manager – planning, making decisions and solving problems
  • Manage their thoughts and feelings to improve self-confidence and self-empowerment
  • Communicate effectively and assertively at all levels and in all situations

Manage paperwork, diaries, meetings, presentations, and phones more effectively

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