This training seminar provides both strategic and tactical insights into:

• How wide an adequate number of suppliers to maintain
• Selecting only the best suppliers to participate
• How to measure their performance objectively
• To ensure that they perform according to expectations

Participants attending this training seminar will:

• Understand to avoid  combative relationship with their suppliers and vendors
• Establish the goal in understanding what value-add is a given by the vendor
• Establish the vital steps in a proper supplier evaluation
• Matching customer requirement with the correct supplier segmentation
• Develop meaningful performance measures
• Learn how to use those performance results for continuous improvement

Gagne's nine steps in retention to transfer of knowledge to work practice is adopted through adult learning facilitation. Facilitation by an experienced practitioner and consultant, where individual and team exercises, and group discussions covering the many topics presented in the training course.

Your organisation will benefit by:

• Ensuring  suppliers performance
• Higher customer satisfaction
• Evaluate and identify to remove hidden cost drivers
• Inventory optimisation with supplier involvement
• Reduced total cost

• Gain competency in the work task
• Understanding of the importance of supplier / vendor relationship
• Supplier / Vendor segmentation to better manage
• Productive evaluation

• Contracts, Procurement and Project personnel
• Engineering, Operational, Quality and Maintenance personnel
• And all others who are involved in interfacing with contractors or suppliers in the acquisition of materials, equipment, parts and services or anyone who wants to improve supplier performance and gain successful outcomes from contracting situations